Working with Case Managers
We are a trusted partner of Case Managers up and down the country, where we provide their clients with highly-personalised, outcome-based complex care packages that are focused on improving quality of life, for all of life.
Our core belief is that a person, no matter what their age should be able to receive high-quality, expert care at home as opposed to having to spend prolonged periods of time in an acute or specialist care setting to get the complex care they need.
EXPERT CARE OF COMPLEX CARE PACKAGES
We work in partnership with district nurses, hospitals, training company and local counsels to deliver complex training to all care staff which includes the following
- Brain injury
- Bariatric challenges
- Cerebral palsy
- Dementia
- Mobility issues
- Motor neurone disease
- Muscular dystrophy
- Palliative / end-of-life
- Parkinson’s
- Spina bifida
- Spinal injury
EXPERT CARE OF COMPLEX CARE PACKAGES
In our service carers are trained in the clinical skills required to provide care and support for complex, terminal and other medical conditions. They are supported by an experienced, dedicated registered who undertakes regular competency assessments to ensure high standards of care delivery and who provides clinical monitoring, supervision and support. With this leadership and oversight carers can perform many delegated healthcare tasks and clinical interventions at home, negating reliance on community district teams, including:
RESPIRATORY AND AIRWAY SUPPORT
- Oxygen delivery and suctioning
- Cough assist working in partnership with physiotherapists
- Tracheostomy management
- Non-invasive Positive Pressure Ventilation (NIPPV) via masks – CPAP/BiPAP
- Invasive ventilation via machines – Nippy
FEEDING AND SUPPLEMENTARY SUPPORT
- NGT/PEG/gastrostomy management
- Continuous/intermittent pump feeding
ELIMINATION AND TOILETING
- Catheter care
- Stoma care
MOBILITY
- Skin integrity and pressure area care
- Assistance with mobility aides to encourage safe moving and handling
UNRIVALLED CLINICAL LEADERSHIP AND EXPERTISE
Unlike many other care agencies, clinical excellence is at the heart of our culture and approach to service delivery at HBN Care. Providing professional and operational leadership to all HBN teams, our Head of Clinical Services is responsible for ensuring we provide a high-quality home care service, that is safe and effective and delivers the best possible care experience to clients and their families, whilst supporting our professional partners. Supported by an expert Regional Clinical Lead, our hold registrations in a diverse range of specialisms, including:
- General adult
- Learning and disability
- Mental health
- Children’s
PARTNERSHIP AND COLLABORATION
Working closely with our professional partners, our clients and their families our team can plan and deliver safe and effective complex care. We are experienced in identifying specific care needs, monitoring changes and planning the most appropriate care provision, whilst ensuring all our carers have the skills they need to deliver high standards of care. We know through our existing partnerships with Case Managers this clinical excellence provides reassurance, drives efficiencies in ways of working and delivers best practice clinical care to those we care for. Our teams are experienced in providing the high levels of reporting to you saving your valuable resources. We also work collaboratively with other healthcare professionals, multidisciplinary teams, therapy providers and community support services involved in our client’s care to ensure an integrated and holistic approach to care we provide. The level of care provided is planned in partnership with everyone involved in a client’s care, as we know through our experience this ensures goals are reached and outcomes are improved.
HIGHLY TRAINED AND COMPETENT CARERS
When you choose to commission a care service with HBN Care you can be reassured that the carer is experienced and expertly trained to provide the specific care and support required. All carers providing complex care packages will have at least six months care or health sector experience. We adopt a bespoke and on-going approach to training that ensures our carers have the knowledge, skills and aptitude to deliver high-quality complex care that meets the very specific needs of our clients. Through our unrivalled supervision and clinical oversight carers can adapt their approach and evolve the care they provide to meet changing needs Our competent carers can deliver clinical interventions that negate the need to rely on community district teams and work efficiently to achieve more in less time, providing funding savings back to our commissioning partners.
