HBN Caring

EXPERT LIVE-IN CARE, FOR ALL OF LIVES

WHAT IS LIVE-IN CARE?

Live-in care is a real alternative to moving into a residential care or nursing home that is being preferred by families up and down the country. Live-in care is when a professional carer comes to live with you in your home to provide all the care and support you need to live a fulfilled life, with independence, dignity and choice.

Whether you have been struggling to cope alone with day-to-day activities and tasks, a family carer has been supporting you but is unable to do so anymore, or you have been receiving hourly care at home and your increasing care needs mean you now need 24-hour care, live-in care really can make a significant difference to your life. Knowing there is a carer there to support you around the clock really does provide reassurance at a time you may need it most.

YOUR HOME IS BEST FOR A FULFILLED LIFE

For many a move into a residential care home in their later years can cause much upset, worry and for some confusion. Having routines imposed on how you live, leaving your loved one, feeling isolated from family and friends or your local community are all common concerns experienced by those facing a move into a care home.

Staying at home means that you can continue to live life your way whilst benefitting from one-to-one care provided by a competent and compassionate live-in carer whose focus it is to improve your quality of life and enhance well-being.

WHAT DOES OUR LIVE-IN CARE SERVICE INCLUDE?

Our carers are trained to provide personal care in a way that is compassionate, respectful and sensitive. They will support you with the tasks of bathing, personal hygiene, dressing and continence care, whilst ensuring you are always looking and feeling your best as we know how this builds self-esteem.

For the majority of our clients ensuring medications are managed effectively is critical to their health and well-being. Our carers can manage complex medication regimes, providing sensitive reminders and collecting medication from the pharmacy.

Our carers will help by planning your meals, preparing and cooking your food for you, or with you whilst supporting you to eat if needed. They will focus on ensuring the food you eat meets your health and nutritional needs, whilst maintaining your preferences and choices.

Our carers will make sure your house is clean, laundry is done as required and will undertake any shopping or errands outside the home. They will also happily provide care to your beloved pet.

We provide specialist care of conditions that affect a person’s ability to live well. Whatever specialist condition you are living with, our carers are supported by our expert nursing and clinical teams to ensure you live a life with improved quality and health outcomes, whilst maintaining choice and independence.

Our service is nurse-led and carers are trained in the clinical skills required to provide care and support for complex, terminal and other medical conditions that impact how you live your life. They are supported by an experienced, dedicated registered nurse who undertakes regular competency assessments to ensure high standards of care delivery and provides clinical monitoring, supervision and support. With this leadership and oversight carers can perform many delegated healthcare tasks and clinical interventions at home.

Companionship is at the forefront of everything we do. Our carers will support your social, emotional and psychological needs as well as your care needs so you can live a fulfilled life, for all of life. At HBN Caring, we will match you with the most suitable carers so that interests and backgrounds are aligned as we know this makes for an enriched and enjoyable life. Our carers will support you to maintain friendships and social interests, whilst ensuring you continue to be connected to things you care about in your local community.

We work closely with community nursing teams and hospital discharge planners to support a swift and effective discharge from hospital ensuring the right care and support is in place. Our high-quality, home care service delivered by trained and experienced carers and overseen by clinical experts is focused on achieving outcomes that significantly reduce hospital admissions.

For clients who need to relearn skills our carers assist goal-focussed care at home that involves intensive time-limited assessment and therapy intended to reduce the need for a long-term care arrangement or readmission to hospital.

We assist outcome-based rehabilitation at home following a life-altering incident supports an individual with mobility, physical development and mental health well-being. We adopt a multi-disciplinary approach to the service we provide working in collaboration with other healthcare professionals, including physiotherapists, occupational therapists and speech and language therapists to ensure a high-quality, holistic and responsive approach to the brain injury care we provide.

Our compassionate and competent carers are there to support those who need palliative or end-of-life care. They are trained to ensure an individual’s medical, physical, psychological, social and spiritual well-being is enhanced, whilst ensuring a person’s wishes, choices and preferences are met until the very end-of-life.

 

BENEFITS OF LIVE-IN CARE VS. CARE HOME

We know through our experience that faced with the prospect of needing long-term care and support, that most people would prefer to stay in their treasured home, and not endure the disruption caused from a move into a residential care or nursing home. There are many benefits to receiving hourly care at home as opposed to moving into a care home.

WHO IS LIVE-IN CARE FOR?

Live-in care is the ideal home care solution for individuals and couples in the following situations:

CONSIDERING LIVE-IN CARE PROVIDERS

If you have decided that live-in care is a choice you want to explore further, it is worth noting the differences in types of providers that impact cost and quality of service, as well as how the service is managed. There are two types of providers – live-in care companies and live-in care introduction agencies.

An introduction agency is just that. They introduce you to a carer for which you pay a one-off fee. Once the carer is caring for your loved one, that is basically the end of their involvement. If there is a problem with the carer, they will find you another one and typically charge you the fee again. The carer will need to be managed by the person receiving care or their family. Whoever manages the arrangement they will need to pay the carer and their tax to HMRC, supervise and monitor the care they provide, organise holiday cover and emergency cover if they are not well – all of which can place a huge burden on the family and can be very time-consuming.

The other option is to choose a fully managed service provider. We are not an agency and offer a fully managed service which means our carers are:

You will pay a weekly fee for care and support and we are responsible for managing the care arrangement, so you have continuous provision of care and the carer is paid for the service they provide.

Another significant difference between the two is that a fully managed service provider is regulated and inspected by The Care Quality Commission in England and the Scottish Care Inspectorate in Scotland. Introduction agencies are not registered with governing bodies and not inspected, so you cannot be assured of the quality of the service they provide as it is not monitored in the same way. As a fully managed service provider our service is inspected so you can be reassured that the service you receive is meeting essential standards. Our live-in care service is rated ‘Outstanding’ in all five measures – safe, caring, effective, responsive and well-led – the only dedicated live-in care provider in the country to have received this five-star rating.

WHY CHOOSE US FOR OUTSTANDING LIVE-IN CARE?

All our professional carers complete a market-leading training programme before they care for you and are provided support, monitoring and coaching throughout the time they live with you to ensure their knowledge and skills reflect best practice.  Usually a live-in care package will see two carers care for you, generally working on a two-week rotation.  We invest time in making sure we match the most suited carer to our clients needs, not just their care needs but we ensure that they share interests and backgrounds as we know this makes for an enriched and enjoyable way of life.

We have a wealth of in-house clinical expertise within our team.  Our dedicated Specialist Consultant Nurse and our central senior management team, many of whom are nursing professionals lead our approach to nurse-led care and ensure our professional care teams can support people who require clinical interventions or have complex medication regimes, so they can live well at home. Our care teams work closely with our in-house Occupational Therapist who provides advice and guidance on safe movement and mobility at home.  They work in partnership with healthcare professionals involved in our clients care to ensure swift discharge from hospital and advice and guidance on equipment and home adaptations that can improve life at home.

We are always looking for ways to innovate the care we provide and are proud to be the only live-in care provider in the UK to have market-leading digital technology that enhances the care we provide. Our online community for our clients, our carers and our client’s families mean that we can be responsive to any issues or concerns, whilst families can have a reassuring window into the care their loved one is receiving. This technology allows our care teams to effectively monitor changes in health and well-being, whilst enabling our clients and their families to stay in touch virtually. We know for families who live some distance from their loved one that being able to access their care records and care plans when they wish provides much-needed reassurance.

We are committed to providing a high-quality live-in care service that improves health outcomes for those we care for.  Using our digital technology, we can predict risk and carers are then guided to provide the right care at the right time.  It allows us to benchmark how effective our care is compared with other forms of care provision so we can continually further improve what we do.

In 2019 our approach saw us achieve the following:

  • Clients are seven times less likely to fall than a resident living in a care home.
  • 82% of our clients were diagnosed in 2019 with a UTI using our testing technology – this reduced the number of hospital admissions by 63% for a UTI.
  • An overall reduction of UTI related hospital admissions by 22%.
  • Our specialist pathway for those requiring palliative care at home ensured that 77% of our clients were able to pass away at home as opposed to going into a hospice or acute setting.
  • Clients are nine times less likely to acquire a pressure sore when compared to a care home.
  • Award-winning technology for monitoring chest infections saw us reduce hospital admissions by 28% for respiratory problems.
  • Our medication error rate is only 3% compared to 22% in a care home.
  • Clients living with dementia are four times less likely to be prescribed antipsychotic medication
     
     

CARE MANAGEMENT LOCAL TO YOU

Our responsive and reliable hourly care service local to you means we can put care and support in place quickly, and in many cases within 24-hours. Depending on your needs, a comprehensive assessment will be conducted by either a registered nurse or our local care expert. We can conduct the assessment at your home, in hospital or in any specialist care setting if you are awaiting discharge back home, enabling a plan of care to be developed that meets all your needs. Our approach to care planning ensures we capture all your preferences and wishes so you can live a contented life in the comfort of your own home. We take time to find the carer that would best meet your care and support needs, making sure they are closely aligned with how you wish to live your life. Once care is in place, our local teams made up of care and clinical experts provide you, your family and our carer with an abundance of on-going support. This gives you peace of mind that you or your loved one is receiving the very best home care.

LIVE-IN CARE JOBS

If you are a caring and compassionate person that wants to make a positive difference in someone’s life, consider a career in home care. Working in care is a truly rewarding career path that provides many practical benefit

As a HBN Nursing & Care carer or registered nurse, you will enjoy the following benefits:

LIVE-IN CARE FAQS

Live-in care is when a professional carer moves into your home to provide you with round the clock care, companionship and emotional support. Live-in care offers a real alternative to moving into a residential care or nursing home for individuals with care needs.

A live-in carer can help you with any of the day-to-day takes that allow you to live independently. From discrete and sensitive personal care to medication administration and management, a live-in carer is there to support you with any of your specific care needs.

A live-in care service usually involves two carers working a two-week rotation. Your live-in carers will be matched to you according to your care needs, wants and preferences We know that matching you with a care team that shares your common interests and backgrounds makes life more enjoyable for everyone.

  • There are considerable and proven benefits to live-in care. When faced with the realisation that they need extra support to remain at home, many people fear that their only option is to move into a residential facility or nursing home. Live-in care allows individuals and couples to remain in their much-loved home while receiving the care they need.

  • The cost of live-in care depends on the level of care and support you require. The cost of live-in care is often less than or comparable to the cost of receiving care in a care home. This is especially true for people that need complex care or couples, who are often charged for two separate rooms in a care home.

    There may be care funding available to you to receive a live-in care service depending on your financial circumstances and your care needs. Here you can learn more about healthcare and social care funding.

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